Refund Policy

Thank you for choosing IlmBeacon.
This Refund Policy outlines the terms and conditions for refunds related to course fees, live classes, and online shop purchases made on our platform.

Course Fees and Live Classes

Refund Eligibility:

• Users may request a refund for course fees or live classes within seven days of purchase.
• Refunds are subject to review and approval.

Grounds for Refund:

• Technical issues preventing access to course content or live classes.
• Dissatisfaction with the course content or tutoring service (subject to review).

Refund Process:

To request a refund, users must contact our support team at contact@ilmbeacon.com with the subject line “Refund Request.”

Users should provide their full name, username, classes/tutoring details, and a brief explanation of the refund request.

Refunds will be processed within 16 days of approval.

Contact Information for Refund Requests

For inquiries related to refunds, users may contact our support team at contact@ilmbeacon.com.

Note:

• Refunds and returns are at the discretion of IlmBeacon and are subject to review.
• IlmBeacon reserves the right to refuse refunds or returns for reasons not explicitly covered in this policy.
• Refund processing times may vary based on the payment method and financial institution.

By using IlmBeacon’s services, you acknowledge that you have read, understood, and agreed to this Refund Policy. This policy constitutes a legally binding agreement between you and IlmBeacon.